Terms & Conditions
Thank you for connecting with Tidy Revival to assist you in reaching your organizational goals! I started this company to share my love for organization, and the calm it’s brought to my life. I take my client relationships very seriously, as you’ve entrusted me in your homes & businesses. Your time and money are precious, and I want to help you make the most of each. Please read through the following carefully, and sign/date at the bottom.
Let me know if you have any questions along the way!
Carly Adams
Owner, Tidy Revival
Updated June 1, 2023.
The following terms and conditions apply to both in-home and virtual sessions. If utilizing virtual sessions only, please note that some policies may not pertain.
Payments & Scheduling
Forms of payment accepted: Cash, Check, Credit Card or Paypal. Checks should be made out to Tidy Revival. Payments must be made in full before services are scheduled. Prices are subject to change.
Additional Expenses
The following will be billed to the Client, at cost, in addition to session fees (please note, all organizational supplies are optional to purchase - copies of receipts can be provided upon request and are separately invoiced).
Hazardous waste removal over 125 lbs or 10 gallons is subject to a $50 fee.
Shredding is subject to a $2/lb fee.
Travel outside of 45 minutes each way may be subject to a travel fee or further conditions.
Any materials used to complete the project(s) such as bins & containers, packaging, tape, labels, and filing products.
If the Client wishes to provide materials needed for the project(s), the materials must be available for use by the session date, if single session, or by an arranged date for session packages.
Each session includes decluttering and organizing assistance in one space or room at a time. If additional research (including measurements and specific product recommendations) is requested outside of the scope of the session, a supplemental “research fee” may be added on, which will be verbally approved by the client before being charged. General voice memo notes in additional rooms may be included in a session without supplemental fees, but no measurements will be taken or specific product suggestions will be given. The supplemental research fee is $90 per space, due to the additional time needed for research.
Affiliate Disclosure
Some organization supply product suggestions may contain affiliate links, meaning that I get a small commission for qualifying purchases at no cost to you.
Responsibilities
Tidy Revival provides Clients with the tools with which to make their own decisions about disposing of unwanted or unneeded possessions. Tidy Revival will refer Clients to appropriate providers for removal of goods, and other services and products as needs arise. Additionally, we will transport up to one carload of donations per session if needed (note: max one donation destination per session unless otherwise agreed on).
Preparing for our sessions
Any personal items that you do not want to be viewed by Tidy Revival should be put in an inaccessible area. We ask that large and/or aggressive pets be kept in a different area other than the organizing focus. Childcare for small children is also highly recommended, to maximize session time.
Client Warranty and Conditions
Client warrants that all conditions are safe and that Tidy Revival and agents thereof have and are permitted access to all areas relevant to the project. Tidy Revival has the right to decline to provide services if toxins, health hazards, or dangerous conditions are present in the work area, which shall be a determination made at the sole discretion of Tidy Revival.
Tidy Revival shall not be liable for any defect in materials provided to Client or for services rendered by others under any legal theory, including negligence, for any injury or damage to person or property arising out of or related to the services contemplated hereunder, except for matters arising out of Tidy Revival’s willful misconduct.
Tidy Revival does not assume any responsibility arising out of the Client’s disposal of their personal property and or personal records, or from the use of other providers, services, companies, or organizations. Tidy Revival recommends Clients ask their lawyers, accountants, and financial advisers should questions arise in these areas. Tidy Revival shall not be responsible for, and makes no representations or advice about, any tax matters, including, but not limited to, tax implications of donations.
Complaints
At Tidy Revival, customer service is a top priority. Should a Client have a complaint, we will respond in a timely fashion, and make every effort to right the situation.
Cancellation, Rescheduling, No-Shows, and Termination
If you or a member of your household is ill, please feel free to reschedule at any time, with no penalty.
If you need to reschedule for a reason other than illness, I ask for 24 hours notice so I may find a new client for your time. If the Client gives less than 24 hours notice, there will be a $75 rescheduling fee for in-home sessions, or $25 for virtual sessions, due before rescheduling.
If the client no-shows to their appointment, Carly will wait for 20 minutes and make every effort to contact the client. After 20 minutes, the session is forfeited and no refund will be given.
The Client has the right to terminate services at any time. If the Client elects to terminate services, payment will be refunded, less the hourly rate of services completed and the expense of project materials. (Example: if Client purchases a 4-session package but uses two sessions, they will be refunded the rate of two individual sessions. If they purchase an 8-session package but use 4 sessions, they will be refunded the rate of a 4-session package.) Should Tidy Revival elect to terminate services, refund will be based on a prorated amount (Example: If a Client purchases a 4-Session package but we complete one, the Client will be refunded 75% of the total cost).
Tidy Revival maintains the same right regarding termination, subject to reasonable notice to allow the Client to arrange alternative services.
Photography
Tidy Revival urges the taking of before, during and after photos to monitor progress. No photos will be used for promotional purposes without the explicit authorization of Client.
Confidentiality
Note that all matters are kept confidential and will not be shared without your written consent.
Anti-discrimination
All are welcome here. Tidy Revival does not condone discrimination based on race, religion, sexual orientation, gender, physical appearance or abilities. Tidy Revival reserves the right to terminate this agreement without fault should this be violated. The client will then be reimbursed any unused portion of a pre-paid session or package.
Coronavirus Precautions for In-Person Sessions
Beginning in May 2021, Tidy Revival returned to in-home sessions for clients following the outbreak of the Covid-19 virus. Until further notice, the following precautions will be in place to protect the health of all parties involved. By working together, both parties acknowledge the risk involved and waive liability in the event of illness. Please reach out if you have questions or concerns. Updated 6.1.23 to lesson restrictions.
Tidy Revival / Client precautions
Carly will be working with a more limited kit of organizational items during each session. Items will be kept in a plastic bin. Both bin and supplies will be disinfected regularly.
Carly’s sorting bins + step ladder will be disinfected regularly.
Carly (+ Adams household) has been fully vaccinated and boosted against Covid-19, and we’re currently working with vaccinated clients. If you have not gotten the vaccine for medical or religious reasons, please let us know, and we can discuss accommodations.
Carly will wash her hands at the start of each session, and as needed throughout the session.
Donation locations are more limited than pre-covid, so donations may need to be taken weekly (vs. daily) by Tidy Revival. Although donation removal is still part of each session, donation receipts will not be available.
I have read the above agreement & agree to these terms.